1. Terms of Use

By accessing and using the Shamrock Training website, you agree to be bound by these Terms and Conditions, together with all applicable laws and regulations.

If you do not agree with these terms, you should not use this website or rely on any information provided on it.

The content, materials, images, logos, graphics, documents and information on this website are protected by applicable copyright, trademark and intellectual property laws.

Shamrock Training is a Registered Training Organisation, RTO ID 45171.

2. Website Content

The information on this website is provided for general information purposes only. While Shamrock Training aims to keep course details, dates, requirements and pricing accurate and up to date, information may change without notice.

Course availability, entry requirements, duration, assessment requirements, fees and training outcomes may vary depending on the course, student eligibility, trainer availability, equipment access and regulatory requirements.

You should contact Shamrock Training directly to confirm current course information before making a booking.

3. Use of Website Materials

Permission is granted to temporarily view or download one copy of website materials for personal, non-commercial use only.

This permission is a licence, not a transfer of ownership. Under this licence, you must not:

modify, copy or reproduce the materials;

- use the materials for any commercial purpose without written permission;

- publicly display the materials for commercial or non-commercial purposes;

- remove copyright, trademark or proprietary notices from the materials;

- transfer the materials to another person;

- mirror or duplicate the materials on another website, server or platform; or

- attempt to reverse engineer, decompile or interfere with any website software or functionality.

This licence may be terminated by Shamrock Training at any time if you breach these terms. Upon termination, you must destroy any downloaded or printed materials in your possession.

4. Course Information and Enrolment

Course information displayed on this website is provided as a guide only. Submitting an enquiry or booking request does not guarantee enrolment until Shamrock Training confirms your place.

Students may be required to provide identification, meet entry requirements, complete enrolment forms, provide prior qualifications where required, and satisfy assessment requirements before receiving a course outcome.

For some courses, students may need to apply separately to the relevant authority after assessment to obtain a licence. Any government application process, fee or timeframe is separate from Shamrock Training unless otherwise stated.

5. Payments, Cancellations and Refunds

Course fees, payment terms, cancellation conditions and refund eligibility may vary depending on the course and booking type.

Refunds may not be available where a student:

- fails to attend a scheduled course;

- withdraws after the required cancellation period;

- does not meet entry or identification requirements;

- does not complete required pre-course work;

- is deemed not yet competent after assessment; or

- is removed from training due to unsafe, disruptive or inappropriate behaviour.

Where a refund is requested, Shamrock Training will assess the request based on the circumstances, course status, notice provided and any applicable consumer law requirements. Students and employers should confirm the applicable payment, cancellation and refund terms before booking.

6. Student Responsibilities

Students are responsible for ensuring they:

- provide accurate personal and enrolment information;

- attend training on time;

- bring required identification and course documents;

- complete any required pre-course study or assessments;

- follow trainer instructions and safety procedures;

- behave respectfully toward trainers, staff and other students;

- wear suitable clothing and personal protective equipment where required; and

- notify Shamrock Training of any medical, language, literacy, numeracy or support needs that may affect training or assessment.

Shamrock Training may refuse participation where a student does not meet course requirements or presents a safety risk.

7. Disclaimer

The materials on this website are provided on an “as is” basis. Shamrock Training makes no warranties, expressed or implied, regarding the accuracy, completeness, reliability or suitability of the website materials for any particular purpose.

To the extent permitted by law, Shamrock Training disclaims all warranties, including implied warranties of merchantability, fitness for purpose and non-infringement.

Nothing in these terms excludes rights or guarantees that cannot be excluded under Australian Consumer Law.

8. Limitation of Liability

To the maximum extent permitted by law, Shamrock Training will not be liable for any loss, damage, cost or expense arising from the use of, or inability to use, this website or the information contained on it.

This includes, but is not limited to, loss of data, loss of profit, business interruption, indirect loss, consequential loss or reliance on inaccurate or outdated website information.

Where liability cannot be excluded, Shamrock Training’s liability will be limited to the extent permitted under applicable law.

9. Accuracy of Website Materials

The website may contain technical, typographical, photographic or content errors. Shamrock Training does not guarantee that all materials on the website are accurate, complete or current at all times.

Shamrock Training may update, remove or change website content, course information, pricing, dates, policies or materials at any time without notice.

10. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only.

Shamrock Training does not control, endorse or accept responsibility for the content, accuracy, security or privacy practices of third-party websites. Accessing third-party websites is done at your own risk.

11. Intellectual Property

All content on this website, including text, images, logos, icons, graphics, downloads, page layouts and branding, is owned by or licensed to Shamrock Training unless otherwise stated.

You must not copy, reproduce, distribute or use any website content without prior written permission from Shamrock Training.

12. Privacy

Shamrock Training may collect personal information through website forms, enquiries, bookings or other interactions. Personal information is handled in accordance with applicable privacy laws and Shamrock Training’s Privacy Policy.

By using this website or submitting personal information, you consent to Shamrock Training collecting and using your information for purposes related to enquiries, enrolments, training delivery, administration and communication.

13. Changes to These Terms

Shamrock Training may revise these Terms and Conditions at any time without notice. By continuing to use this website, you agree to be bound by the current version of these terms.

Users are encouraged to review this page periodically.

14. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

By using this website, you agree to submit to the jurisdiction of the courts of Queensland and any applicable Australian courts.

15. Contact

For questions about these Terms and Conditions, course information or website use, please contact Shamrock Training directly.